Frequently Asked Questions: Parts
What do I need to know before I come in?
I like to work on my own car. Do you sell the parts I need?
What brands do you carry?
Do you sell used parts?
What does "OEM" mean?
Why should I pay more for OEM parts and equipment?
Do you carry parts for older cars and trucks?
Can you help me upgrade my vehicle?
Do you sell Toyota apparel and non-vehicular accessories (keychains, etc.?)
Do you sell Scion or Lexus parts?
Do you sell rubber all-weather floor mats?
I'd like to submit a question of my own.
Q: What do I need to know before I come in?
A:
Auto parts are not one-size-fits-all. Even if you have a general idea
of what you want--for example, replacement windshield wipers--you might
not know the specific part number for your car, truck, or SUV. Our
factory-trained service technicians will help you find the specific part
you're looking for. Most of the time, all they will need to know is
your car's year, make, and model, and what kind of engine and
transmission it has. So, for example, a 1999 Toyota Camry LE automatic
with a 4-cylinder engine.
The best piece of information you can have
is your car's VIN (Vehicle Identification Number). The VIN identifies
your car individually, and includes information about its trimline,
options, manufacturing date, and where it was built. This is especially
important with Toyotas, because the same make and model might use
different parts depending on whether it was built in Japan or in the
United States. You can find the VIN on a sticker on the driver's side
front door or doorjamb, as well as a plate on the bottom of the
windshield on the driver's side (the plate is actually located on the
dashboard, but it's visible through the windshield.)
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Q: I like to work on my own car. Do you sell the parts I need?
A:
Yes, we carry the full line of Toyota and Scion parts and if we don't
have the part you're looking for in stock, we can order it for you.
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Q: What brands do you carry?
A: We carry parts for all makes and models of Toyotas and Scions.
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Q: Do you sell used parts?
A:
No. Hanlees Toyota only sells new Toyota, Scion, and TRD licensed OEM
parts and Toyota-recommended products. However, we offer a wide variety
of OEM and Toyota-recommended accessories and options.
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A: OEM stands for "Original Equipment
Manufacturer." OEM equipment means that it is the 'official' part used
by the factory when they manufacture a vehicle.
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A: OEM parts and equipment are designed
to interact with your vehicle and have been specifically manufactured
for their purpose to achieve perfect functionality as well as fit and
finish. OEM parts have met Toyota's vigorous engineering and testing
standards and are covered by Toyota's factory warranty. Using only OEM
parts and equipment preserves the resale value of your vehicle and can
extend its life as well.
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A: We do carry parts for older vehicles.
Please let us know what you're looking for and we will see if it is
still available. Some parts may be out of production, depending on how
old your vehicle is.
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A: Hanlees Toyota carries a variety of
Toyota-certified and Toyota-licensed performance parts and upgrades.
Toyota offers a wide variety of optional equipment for their cars,
trucks, and SUVs.
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A: Yes, we have a selection of Toyota
apparel and accessories such as hats and shirts. We also carry other
accessories for your car, truck, or SUV such as window shades, seat
covers, and even tool kits. Come down to our showroom and take a look at
what we've got!
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A: We carry the full line of Scion parts and accessories. Unfortunately, we do not stock Lexus parts.
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A: Due to legal issues relating to product recalls, we cannot sell Toyota rubber all-weather floor mats at this time.
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